![]() ![]() The HP Pavilion 5189 uses 'hot' keys on the keyboard, which enable you to launch applications or perform other functions by simply pressing one of the keys, rather than navigating through menus or performing other multi-step processes. You cannot reprogram the keys on the laptop's embedded keyboard, but you can reprogram the easy access keys on an HP USB keyboard, which you plug into the computer. Changing the settings takes only a few moments and can help to increase your productivity or make using your computer easier. The classic post, is it hardware or software.? Endless now and future. Wow no PC stated, at all nor OS,(op sys running? Is?) the HP service tag, what does it tell you, it is, HP will ask you the same question or get no help there. Easy access to support resources. Problems with extra keyboard buttons. Contact HP if the keyboard is still under warranty and the key is stuck, to determine. HP Easy Access Keyboards facilitate frequent use of the Internet by providing easy, immediate access to Web-based information at the touch of a button. Please enter a valid ZIP Code. Click Starttype device manager into the Search field, and press Hp sdm4700p. Software to make use of keys at the top of compaq keyboard sdm4700p There is special software available from HP/Compaq that will allow the 'Easy Access' buttons to work. I think there is also a template for Word, to make the label for the buttons. Amazing post. LACKING THE 2 KEY FACTS. BOTH SHIFT KEYS FAIL,?? IT CAN ONLY BE 2 THINGS. • BAD KEYBOARD, try another yet? • Corrupted OS. (virus or bunged drivers) if you boot to any test disk or stick does it fail still.? I have a linux CD and Linux boot USB stick. I insert it and boot to it, its super simple to do on all PCs made. If Linux like this KBD then the KBD is not bad, for a fact. That takes, 5min or less work. To learn this fact. Did you know a USB keyboard works on laptops too? This link solves, corrupted OS. (the easy way of 3 possible) The worst case is laptops(notebooks) here is LT running perfectly with no original keyboard take any USB keyboard and plug it in, and test any LT made. And any Desktop made with USB ports, all LT have USB, (not in 1984 HPs first) now the easy test I have a live linux and a live windows PE disk and mem stick in my service kit. (ask how to make one its free, and easy after buy blank CD or stick) i boot to that usb stick and say linux loads, in seconds. Wow my keyboard works now, so my HDD installed OS is infected or corrupted,the cure restore the software, using HP methods. One other OS related cure. If some kids messed up the keyboard driver seen in device manager., (super hard to do) then get it at hP.com and reload it. Or right click the keyboard line in DM. And click update. DM and keyboard line present and me clicking update driver there. FIXYA WRECKED MY UPLOAD, PATHETIC| Answered on Jun 04, 2017. Hi, That means you are having multimedia keyboard. Most of the standard multimedia keyboards from vendors like Microsoft,logitech will be automatically gets configured with operating systems like windows 7, vista and some versions of linux operating systems. If neither of the above mentioned criteria is not satisfied by your keyboard, then you have to install all the softwares which was provided along with your keyboard. If you are not having any such driver cds for your keyboard, then you have to download them from your keyboard manufacturers website. Then you can make use of theose extra keys present in your keyboard. I hope this is helpful in solving your problem. Thanks| Answered on Feb 17, 2010. Hello tulip2000, First download the latest version of IntelliType from, for your OS. Next, uninstall the existing driver from the 'add/Remove Programs' section of the Control Panel. Now reinstall the latest driver and restart the machine. That should work. Should you have any further questions, please feel free to post them here. Before you assign a rating, please make sure that the issue is resolved or you are satisfied. If not, please post back as to what you did, and/or any other questions you may have, and I will try to assist you as best I can. Please do not assign an ‘Inappropriate’ or ‘Thanks for trying’ rating if your issue is not resolved after the first response itself, as sometimes a bit of to and fro dialogue may be necessary before we can find a fix or an answer to your query. If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! Or Helpful rating.
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